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The Sent Email trigger starts a workflow for messages sent by the connected Gmail account. Use it to log outbound conversations, synchronize a CRM, or continue a process after a person sends mail.

Configuration

Enabling Trigger on automated emails? can create an infinite loop when the resulting workflow sends another Gmail message that matches this trigger. Add a reliable filter or guard before enabling it.

Trigger data

Example: log outbound customer mail

Keep Trigger on automated emails? off, then use the message headers and sender details to find the corresponding customer. Connect the customer lookup to your CRM action and record the sent message as an activity. This captures mail sent by a person without allowing CRM-generated follow-ups to start the workflow again.

Troubleshooting

That is the default safeguard. Enable Trigger on automated emails? only after ensuring the workflow cannot trigger itself repeatedly.
Matching is case-sensitive and looks for the filter as a substring of the subject. Remove surrounding whitespace and copy the exact capitalization.