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The New Email trigger starts a workflow when the connected Gmail account receives a new inbox message. It can limit runs to subjects containing specific text and provides parsed message bodies, attachments, and headers.

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Configuration

Leave Subject Filter empty to accept every qualifying new inbox message. The trigger only dispatches messages addressed to the watched mailbox.

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Trigger data

Message formats vary. Plain Text, HTML, sender name, or attachments can be empty when the source message does not contain them.

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Example: triage a support inbox

Set Subject Filter to [Support], then pass Plain Text through Remove Reply Text before classifying the message. Use the cleaned text and classification as inputs to Draft Reply. Removing quoted conversation history first helps the classifier and draft focus on the customer’s newest message.

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Troubleshooting

The filter is case-sensitive. Confirm the message arrived in the watched account’s Inbox after the trigger was configured and that the subject contains the exact filter text.
WorkflowDog-authored mail sent back to the same watched account is excluded from this incoming trigger to avoid self-triggering loops.